In vast rural electricity networks, communication hurdles can hinder linemen and field operations, causing frustrating delays in diagnosing and resolving faults. Unreachable field staff contribute to long wait times, forcing workers to backtrack. But we have an exciting solution! The Telepresenz Connected Worker Platform is a game-changing solution that supports field workers with ruggedized wearable devices. It enables live video streaming, remote assistance, and document sharing for remote workers. But that’s not all. When faults occur, the Telepresenz Connected Worker Platform allows operations dispatchers to assign suitable workers based on location and work status. This smart allocation of resources ensures a swift and efficient diagnosis and resolution process.
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