Moxa's Protocol Gateways with Built-in Troubleshooting Tools - Thursday, 10 August 2017

Moxa's MGate protocol gateways offer a built-in set of powerful troubleshooting tools that eases troubleshooting.

Quick and efficient troubleshooting is essential because unpredictable adverse events in a network often result in production and financial losses. When dealing with an issue in a serial-to-Ethernet gateway topology, engineers have to consider troubleshooting both Ethernet and serial protocols. However, while open-source tools are easily available for Ethernet troubleshooting, serial-based protocols troubleshooting lacks such helpful tools. As a result, serial protocol troubleshooting can prove to be a formidable task, frustrating engineers immensely as they waste a substantial amount of time and effort to pinpoint the root cause. Engineers need to find a solution by trail and error, as they don't have any specific guidelines to follow.

To address this issue, Moxa's MGate protocol gateways are enhanced with built-in troubleshooting tools. These tools can range from a communication analysis tool to a protocol diagnostics tool and a traffic monitoring tool. These tools help complete the whole troubleshooting process by locating the issue in a network, checking the status of protocol connections, and monitoring traffic logs to track records.

For more information please click here.

To learn more about troubleshooting methods click here to read the white paper. This white paper also sets out to present a solution that simplifies the troubleshooting of protocol gateways.