Moxa Technical Support Certification Awarded To Motherwell Automation - Wednesday, February 10, 2010

Motherwell Automation today announced their successful renewal of accreditation as an authorised Moxa MTSC Partner. Certification was achieved and awarded across all Moxa product categories including Device Connectivity, Embedded Computing, Industrial Networking and Industrial Wireless.

The Moxa Technical Support Certification (MTSC) was established to guarantee that customers around the world receive the most up-to-date, on-time assistance with their Moxa products. To obtain certification, engineers are required to attend regular training sessions led by Moxa's own technical support experts, and must pass a rigorous array of tests.

Rob Blackburn, Motherwell Automation’s Industrial Engineering Consultant, recently attended and completed the extensive MTSC Training Program in Taipei, Taiwan. Rob commented on his return that “Motherwell Automation have been an approved supplier of Moxa products for several years now, and the renewal of the MTSC certification continues to recognise Motherwell Automation’s commitment to and expertise in the Moxa range of products.

“Motherwell Automation can not only assist and advise clients in the correct selection, configuration and implementation of Moxa products; we can now take that to a much higher value added level.” Blackburn said. “Our aim is to provide extensive after sales and technical support in the form of warranty, troubleshooting, and general product support regarding configuration, integration and maintenance”.

“Moxa has been offering world-class industrial networking products for more than twenty years. They manufacture technologically innovative, robust, quality products which are backed by strong technical and after sales support. The Moxa brand is recognised and utilised extensively by industrial systems integrators across a broad range of industry globally.

For further information, please contact Motherwell Automation’s certified engineering team at sales@motherwell.net.au